Returns

 

Our refund policy allows returns within 14 days of receiving your order. 
After this period, we regret that we're unable to offer refunds. Please note that return shipping costs are the responsibility of the customer. Additionally, products purchased during a sale period are not eligible for return.

For returns within the EU:

To initiate a return, kindly send your product to:
Maris Swim
Hermann-Cossmann-Straße 25
41472 Neuss, Germany

Kindly ensure to include your Order number (and reason - we love feedback<3) with the return.

For returns outside the EU:

If you're returning a product from outside the EU, please reach out to us via email at info@maris-swim.com for appropriate instructions. Please remember to include your order number in the email.

Exchange

We regret to inform you that we do not facilitate exchanges. Should the item you purchased not fit as expected and you require a different size, we kindly ask that you initiate a return for your order and proceed with placing a new one for the desired size.

Return Policy

To ensure hygiene standards, our bikini bottoms and swimsuits are equipped with a plastic hygiene sticker. When returning these items, it's crucial to maintain this protective sticker intact. We recommend trying on the bottoms over underwear if you're uncertain about keeping them.
Upon receiving the returned item at our fulfillment center and successfully passing quality control, we will promptly initiate the refund process.

For any further assistance, please feel free to reach out to us via email at info@maris-swim.com.